Riverside Health System

  • EPIC Applications Analyst - Hospital Billing

    Location Name Riverside Information Systems - Rock Landing
    Department IS Icare Revenue Cycle
    Job ID
    Information Systems
  • Overview

    The iCare/Epic Application Analyst is responsible for the development, maintenance, and upgrades of the respective iCare application(s) by investigating analyzing and documenting current and future state processes to ensure the successful integration between clinical/business practice and the relevant Epic application. The analyst fulfills multiple roles throughout the project life cycle (design implementation and long term support) by gaining comprehensive knowledge of the Epic software as well as hospital / medical center / physician practice operations and workflows. The analyst is responsible for coordinating all issues that arise during the project for their respective application and must be knowledgeable about RHS policies procedures and business operations. The analyst works closely with other iCare application analysts project managers trainers and support team to translate clinical and business needs into EMR functionality. in a manner consistent with project timelines and budgets. The analyst must have excellent communication skills in sharing information with fellow team members as well as interacting with clinical operations and administrative staff to ascertain specific application requirements.Key attention to detail and ability to respond professionally to urgent changes that impact Patient Safety Quality or other federal / regulatory requirements is required. The analyst :-Actively participates as part of a team in system configuration and implementation: this includes on-going maintenance process improvement (enhancements) change management process as well as communicating and training on application functionality.-Works independently in completing project task as part of maintenance add on applications and system upgrades including building / testing of system components documentation of workflows building of data sets master files and reports performs quality assurance and integrated testing on new releases / upgrades.-Develops report specifications and works closely with report writers to ensure operational and regulatory reporting needs are met including reports necessary to comply with Federal and Regulatory requirements (Meaningful Use CMS Sore Measures etc)-Receptive to business needs expressed by customers (Clinicians, Providers, Administration, Operations) and clearly documents system capability and constraints.-Works with all clinical business and IT constituents in a positive supportive and collaborative team manner. The analyst provides 24/7 on call support on a rotating basis for application issue resolution.


    Education: Bachelor's Degree Required or 8+ years of progressive healthcare experience. Program of Study Health Care Administration, Clinical Information Systems. Informatics, Information Technology or Sciences RN, RRT, RPH, ARNP, PA, CPA Relevant healthcare (hospital/medical center/integrated delivery system) experience may be substituted for degree requirements.


    • 3 years required in progressive healthcare industry experience preferably in an Integrated Delivery Network in clinical care, operations or IT system support.
    • 3 years of experience in hospital billing preferred.
    • 5 years preferred in progressive healthcare (Integrated Delivery System) experience in clinical or operations setting, IT system development or deployment, experience as a clinical analyst, business analyst, systems or financial analyst.
    • Programming experience is a plus. 
    • Experience with Epic 2018 including Charge Router is preferred.
    • Process improvement and managing change requests experience preferred.
    • 1-3 years preferred with hands-on Epic clinical systems experience with appropriate Epic Training / certifications in at least one application area. 



    • Relevant Epic Certification(s) to be obtained.
    • Completion required as defined in Epic Implementation Timeline.
    • Existing Epic Certification(s) in relevant application preferred.
    • Resolute Hospital Billing Certification preferred.
    • Charge Router Certification a plus. 
    • Charge Description Master Management certification a plus.


    Hours: Typical business hours are 8am-5pm, with after hours call rotation required every 2-3 weeks. 



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