The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility patient registration and reconciliation within the patient registration software properly entering patient demographics as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages scheduling appointments creating referrals printing encounter forms providing information to and for the patients maintenance and upkeep of the reception area distributing mail and assisting other employees as needed. The office assistant also identifies corrects and reports compliance insurance and billing anomalies as they are recognized.
Riverside Medical Group has over 500 providers and we are continuing to grow! One of the largest and most diverse multi-specialty group practices in the state of Virginia, our physicians are linked by an electronic medical record system that is leading the nation, now able to provide fast access to quality medical care for our 485,000 patients by interconnecting 500+ providers in 132 locations across all of the Riverside regions.
The Peninsula has over 30 specialty practices and 14 primary care practices. The peninsula in southeast Virginia is bounded by the York River, James River, Hampton Roads and Chesapeake Bay. It is sometimes known as the Lower Peninsula to distinguish it from two other peninsulas to the north (Middle Peninsula and Northern Neck). With a population of 1.8 million people, it is the seventh-largest metropolitan area in the Southeast and the 32nd largest in the United States. The Virginia Peninsula is a diverse area made up of many neighboring cities with unique character and opportunities. The area is very unique with a large number of military bases and several large colleges and universities as well as other large healthcare systems. The attractions are endless with so many historical sites to visit and a long list of museums and theaters.
Education: High School Diploma or equivalent preferred.
Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance preferred.