The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility patient registration and reconciliation within the patient registration software properly entering patient demographics as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages scheduling appointments creating referrals printing encounter forms providing information to and for the patients maintenance and upkeep of the reception area distributing mail and assisting other employees as needed. The office assistant also identifies corrects and reports compliance insurance and billing anomalies as they are recognized.
Riverside Medical Group has over 500 providers and we are continuing to grow! One of the largest and most diverse multi-specialty group practices in the state of Virginia, our physicians are linked by an electronic medical record system that is leading the nation, now able to provide fast access to quality medical care for our 485,000 patients by interconnecting 500+ providers in 132 locations across all of the Riverside regions.
The Williamsburg region has 16 specialty practices and 2 primary care practices. Williamsburg, Virginia is best known for tourist and historical point of interest. Along with nearby Jamestown and Yorktown, Williamsburg forms part of the Historic Triangle, which attracts more than four million tourists each year. Colonial Williamsburg has many historical sites and the College of William and Mary is the second oldest institution for higher education in the United States.
Education: High School Diploma or equivalent preferred.
Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance preferred.