Riverside Health System

Community Outreach Assistant

Location Name Riverside Regional Medical Center
Department Bcced Program-Brst Cancer Scr
Job ID
2020-21608
Category
Administrative/Clerical
Shift
Rotating

Overview

Provides support to Cancer Services and to the EWL and BHAP grants by assisting in clerical duties handling patient calls in the absence of team members and offering support to callers in need. Directly responsible for handling billing issues both within RHS and among provider partners with little or no direction from the supervisor. Responsible for assisting in financial reports for EWL/BHAP grants and for other report requests made by the supervisor. Reports directly to the Cancer Education and Outreach Nurse.

Riverside began serving the Virginia Peninsula community in 1916. In 1963, Riverside moved to the present 72-acre location in Newport News on J. Clyde Morris Boulevard. A 450-bed facility, Riverside Regional Medical Center is the Virginia Peninsulas most comprehensive medical facility combining the most recent computerized medical technology with a healing environment. The Pavilion is a 250,000 sq. ft., $107 million, 3-story addition to Riverside Regional Medical Center, which opened in 2013. This acute care facility provides a regional cancer care center, the Peninsula regions only comprehensive stroke center, the areas only open-heart surgery program, the regions only Level II Trauma Center, and a cornerstone neurosciences program that includes the Chesapeake, Riverside and University of Virginia Radiosurgery Center.

Qualifications

Education: High School graduate preferred.

Experience: Must have two or more years of recent experience (within the last year) in the medical field, working in an office environment, hospital or outpatient setting. Has experience in phone triage and management of patient records. Demonstrates knowledge of computer skills and working with Microsoft office products; must be able-produce spreadsheets.

Hours: Labor Pool (as needed)

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