Riverside Health System

Insurance Verification Coordinator

Location Name Riverside Accounting
Department Insurance Verification
Job ID


Works under the supervision of Manager and Director. Effectively utilizes all department specific computer systems including billing registration Clinicals Imaging scheduling system and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes network / out of network authorizations vs. no authorizations Medical Necessity providing quotes calculating patient payments electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent detailed and relevant detail on issues and trends. Implements patient safety by properly identifying patients Must demonstrate strong problem solving skills high attention to detail and an aptitude for learning. Responsible to follow established policies and procedures. Participates in orientation and performance improvement processes as needed. Must demonstrate strong problem solving skills high attention to detail and an aptitude for learning. Employees must communicate with patients timely and accurately in a clear and concise manner. Promotes teamwork and customer service by demonstrating positive interpersonal relations.


Education: High School Diploma or GED


Experience: 2+ years experience in Revenue Cycle, business office setting /or College Degree and 1+ years experience required. Master's Degree can count for 1 year of additional experience.


Hours: Labor Pool (Mondays) - 7:30am-5:00pm


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